- Improved remote field service outcomes
- Ability to interact with colleagues and share the problem (see what I see)
Access field service material on the fly - hands free
- Specifications
- User manuals
- Procedures
- Work instructions
- Get expert opinion from multiple experts through video collaboration
- Improve field service productivity and customer response
- Adapt to travel restrictions and work policies
- Accelerate new employee training on the field with remote expert coaching
- Improve service response times and issue resolution
- Increased customer satisfaction
